Monday, April 24, 2006

Honest Greed: Verizon Wireless.

I've always been told that Verizon cripples their phones. Now I know it for a fact.

I was interested in a Treo 650, because it could be used as a dial-up modem with my Mac, I could take notes on it, and it has all kinds of zippy little features that I liked. I went to the Verizon store to buy it, using my "new every two" discount.

Being a freak, I always confirm things that I'm pretty sure about anyway, so I asked if the phone could do all the things it was supposed to do. Specifically, I wanted to know if I could use the Treo 650 on the 1xRTT dial-up network (which only uses minutes, so it rocks). The lady said "No, if you want to do data, you have to use our special data plan, which starts at $30/month."

I said "No thanks," and left.

Did some research, found out Verizon crippled the phones. There are patches available to restore the phone to it's original capabilities, but they make me nervous.

So I went into another Verizon store and said "Dude, can I buy a 650 and just set you all up with it's ESN?" He said "Maybe, but only if it's CMDA." Then it gave me a number to call to be sure.

So I said "Hey... why do you guys cripple the bluetooth phones?"

He looked at me, smiled, and made that little "money" gesture by rubbing his thumb and two fingers together. "Sorry, man. They just want you to use the expensive stuff." It was a drag to hear... but it was nice that he was so honest about his company's greed.

So now I'm stuck with this V710, which is slowly dying. Hmm.

Love to all. Even you, Verizon.

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