Friday, June 17, 2005

Dell Financial Services: Satan’s Minions?

Dell Financial Services has been calling my office for over a year, trying to collect on money apparently owed to them by a company that used to have my office’s phone number. For 11 months, I was civil. I would politely tell them that we are not “Transmedia” and that they probably used to have our phone number. At month 11, I asked them to stop calling.

They said “No.”

Seriously. The guy said “If you don’t have a number for them, I’m just going to keep calling you.”

So I decided to stop being civil. The next time Dell called, I pretended to be insane. They stayed on the phone for me for ten minutes. At one point, they asked me my name. I said “My new name is Michael Dell. And I am strong.” They said “What name did your MOTHER and FATHER give you.”

I started weeping uncontrollably and screaming “WHY? WHY? DID YOU HAVE TO BRING THEM UP?” Then I whispered “They locked me up, you know. They locked me up in a closet.” Eventually, they hung up. O

Once, I recognized their number on caller ID, and I answered the phone “Dell Financial Services: GIVE ME YOUR MONEY.” .

So yesterday, one of my employees actually got a supervisor’s number. And she was a true cranky-head. But she also agreed to remove any “of the numbers she had access to” from the call list.

We’ll see what happens.

2 comments:

TC said...

Not that I, um, have experience with stuff like this, being the fine upstanding citizen that I am, but I just HAPPEN to know that you can simply send them a letter stating the problem, and insist that, based on the Fair Credit Act, they cease contacting you immediately. If they continue, they are in violation of the act, and you can sue.

Not that I've done any of that. But if you need the text of the Act, I might just have it around somewhere...

Ghone said...

Don't let the b'stards get you down!!!