Monday, July 18, 2005

Dell Financial Services redux: They suck MORE.

Why, Lord? Why?

Why does Dell Financial continue to call my company week after week... asking for a company that hasn't had this number in years and years? WHY? I've been nice. I've been angry. I've even kept them on the phone for 20 minutes by acting utterly insane. I've spoken to Supervisors. I pretended to weep once.

So my next tactic, then, is to start billing them consulting fees for helping them figure this out. Then, I'll sue them in New York Small Claims court to recover my fees.

Serioiusly. I've HAD it.

2 comments:

ITS said...

what a great idea. Small claims court is a great tool to get big corporations, you just have to documment the incident well, and record the phone calls.

Anonymous said...

I've been getting a voicemail from them about every day for a week now, asking for some "Linda Pearson." I haven't returned even one of the voicemails, although from what you say that wouldn't seem to do any good.